At Afrikwave, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within [14 days] of receiving your item(s) to initiate a refund or exchange.
Eligible items must be returned in their original condition and packaging, along with any included accessories or free gifts. Refunds will be issued to the original method of payment.
Custom-made or personalized items, as well as items marked as final sale, are non-refundable.
Shipping and handling charges are non-refundable. Customers are responsible for return shipping costs, and we recommend using a trackable shipping method.
We reserve the right to reject returns that do not comply with our policy.
If you have any questions or concerns, please don't hesitate to contact us.